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Should My Rugs Be Cleaned In-Situ?

Having been involved in the textile cleaning industry for over 30 years, we have realised that our customers form an emotional attachment with their beloved rugs. Fitted carpets do not generate the same sentimental feelings. Handmade rugs can take months to weave and the finished product should be thought of as a work of art. Many designs can provide clues as to where the rug was constructed. Typical designs have been passed down through generations, and some patterns are woven from memory, without following any guides. The dyes in rugs are derived from many sources, including plants and insects, and they can be constructed with many different fibres including, wool, silk, cotton and viscose.

When considering all of the above it must be assumed, therefore, that rugs should not be cleaned in the same way as a fitted carpet. Cleaning a rug in the home can cause irreversible damage to the face fibres, colours, fringe and foundation materials, while leaving much of the soil behind.

Potential Problems

Dusting

Rugs can hold pounds of dry soil before they begin to look dirty. The biggest drawback to having rugs cleaned in your home is the lack of thorough dusting. The rug dusting process requires the use of specialist equipment. If not removed prior to cleaning then the soil will become wet and create mud at the base of the pile. This will not be removed during the cleaning process and will cause drying times to be extended. Mould and bacteria can also form, causing bad odours during drying. Over time this could cause weakness within the rug’s foundation and occasionally lead to dry rot.

Dust Removed From Rug

Dust Removed From Rug

No Dye Testing

Having rugs cleaned in-situ means there will not be enough time to perform a thorough colour bleed test. We carry out an overnight bleed test at our facility – the results of which determines what chemistry and cleaning techniques will be implemented to best care for each rug. Every rug is different and requires an individual, tailored service depending on the problems associated with it. Alkaline cleaning products can cause the acid dyes to become unstable, and in turn cause the dyes to migrate. There is not usually anywhere appropriate to facilitate effective drying, therefore colours can also bleed on to carpeted or wooden surfaces underneath.

Rug Colour Bleed Test

Rug Colour Bleed Test

Hot Water

Carpet cleaning machines will generally use hot water to clean carpets.  Woollen rugs should ONLY be cleaned using cold water.  Hot water can damage the fibres and will increase the risk of colour bleed.

The rug in the picture was cleaned by a carpet cleaning company using hot water.  The colour did not run into the fringe immediately, but by the following morning the fringe had turned red.  Luckily we were able to resolve the problem, but it is not always possible to do so.

Colour Bleed In Rug Fringe

Colour Bleed In Rug Fringe

Fringe Cleaning

It is not possible to effectively treat fringes in-situ. Most fringes are made with cotton and is the first area of the rug to look noticeably dirty. After cleaning they will need to be suspended and exposed to forced air movement in a humidity controlled environment to achieve rapid drying. If the cotton fringe takes too long to dry, then cellulosic browning can become an issue.

Get a Quote

    Please provide an image of each rug with one corner folded over showing the weave / backing.

    You can also WhatsApp images if preferred to 07754 893 632.

    Please include all of the above info in your message.

    Oriental Rug Spa - Rug Cleaning
    5.0
    Based on 278 reviews
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    dorothy walker
    20:43 25 Feb 25
    Thank you for the expert clean up of my wine stained beautiful afghan rug. It’s completely restored and there’s no trace left of the spill. Your communications were very good too!
    Joode Weinhold
    12:02 23 Feb 25
    What an amazing company. They were so excellent and easy to work with. Communication was really superb. We have to say it’s the best service we have had for a very long time. Instructions to wrap up the rug for the collection service was spot on. The rug looks great too and will be down on the floor again very soon.
    We were flooded so there is enough stress and strain around you and to have a well organised company like Dan and his crew at Oriental Rug Spa was a total bonus. Thank you to all of you.
    Beth H
    10:37 06 Feb 25
    Excellent service! My rugs look like new.
    paul strickland
    15:00 27 Jan 25
    I have used Oriental Rug Spa Camberley on several occasions and the team, have on every occasion provided a professional friendly service. My rugs are returned looking almost new and with two dogs and a busy household thats saying something. Thank you
    Would highly recommend
    Yvonne Scott
    11:14 19 Jan 25
    Friendly and professional! Would recommend
    Philip White
    14:02 23 Dec 24
    Very helpful staff, prompt collection and delivery and a good quality outcome.
    What's not to like?
    Indira Sharma
    13:13 16 Dec 24
    The whole experience was perfect. The service is great. Both Dan and Anita are incredibly friendly people and my rug looks fantastic. I'm so pleased with the service that I have arranged for the carpets in my home to be cleaned as well.
    Sally Greves
    17:42 11 Dec 24
    Entrusted 2 old (25 yrs) much loved Indian/Afghan rugs to Dan to remove moth larvae and years of mummified cat sick and cat pee. The company were super responsive when I enquired online, utterly professional and the pick up/drop off service ran in an enviably reliable way! The rugs came back looking as good as new and treated for any remaining moth larvae. I am utterly delighted with the results!
    David Hartley
    15:40 25 Nov 24
    Dan runs a very professional operation. He was easy to work with and clearly communicated the process of cleaning my rug and the time frame.
    I was blown away by the quality of the clean he was able to achieve (on a very large Moroccan rug that fills an entire room) and could not be happier that I went with Dan and the Oriental Rug Spa.
    I will certainly be using them again and highly recommend their services.
    Bill Sproul
    11:49 20 Nov 24
    Very happy customer. Both rugs look great. The service is exceptional and the staff are very friendly and knowledgeable. Thanks. Bill , Exeter

    Rugs We Have Cleaned Recently

    • Caucasian Shirvan

      Washed June 2025

    • Persian Nain

      Washed June 2025

    • Turkish

      Washed June 2025

    • Indo Persian

      Washed June 2025

    • Afghan Kilim

      Washed June 2025

    • Contemporary Nepalese

      Washed May 2025

    • Afghan Ensi

      Washed May 2025

    • Chinese

      Washed May 2025

    Location

    Units 19-20 Helix Business Park, Wilton Road, Camberley, Surrey. GU15 2QT

    Oriental Rug Spa is a division of New Look Carpet Care Ltd
    Reg. in England No. 04384833. VAT No. 879609655

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    • Fibre Protection
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