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Should My Rugs Be Cleaned In-Situ?

Having been involved in the textile cleaning industry for over 30 years, we have realised that our customers form an emotional attachment with their beloved rugs. Fitted carpets do not generate the same sentimental feelings. Handmade rugs can take months to weave and the finished product should be thought of as a work of art. Many designs can provide clues as to where the rug was constructed. Typical designs have been passed down through generations, and some patterns are woven from memory, without following any guides. The dyes in rugs are derived from many sources, including plants and insects, and they can be constructed with many different fibres including, wool, silk, cotton and viscose.

When considering all of the above it must be assumed, therefore, that rugs should not be cleaned in the same way as a fitted carpet. Cleaning a rug in the home can cause irreversible damage to the face fibres, colours, fringe and foundation materials, while leaving much of the soil behind.

Potential Problems

Dusting

Rugs can hold pounds of dry soil before they begin to look dirty. The biggest drawback to having rugs cleaned in your home is the lack of thorough dusting. The rug dusting process requires the use of specialist equipment. If not removed prior to cleaning then the soil will become wet and create mud at the base of the pile. This will not be removed during the cleaning process and will cause drying times to be extended. Mould and bacteria can also form, causing bad odours during drying. Over time this could cause weakness within the rug’s foundation and occasionally lead to dry rot.

Dust Removed From Rug

Dust Removed From Rug

No Dye Testing

Having rugs cleaned in-situ means there will not be enough time to perform a thorough colour bleed test. We carry out an overnight bleed test at our facility – the results of which determines what chemistry and cleaning techniques will be implemented to best care for each rug. Every rug is different and requires an individual, tailored service depending on the problems associated with it. Alkaline cleaning products can cause the acid dyes to become unstable, and in turn cause the dyes to migrate. There is not usually anywhere appropriate to facilitate effective drying, therefore colours can also bleed on to carpeted or wooden surfaces underneath.

Rug Colour Bleed Test

Rug Colour Bleed Test

Hot Water

Carpet cleaning machines will generally use hot water to clean carpets.  Woollen rugs should ONLY be cleaned using cold water.  Hot water can damage the fibres and will increase the risk of colour bleed.

The rug in the picture was cleaned by a carpet cleaning company using hot water.  The colour did not run into the fringe immediately, but by the following morning the fringe had turned red.  Luckily we were able to resolve the problem, but it is not always possible to do so.

Colour Bleed In Rug Fringe

Colour Bleed In Rug Fringe

Fringe Cleaning

It is not possible to effectively treat fringes in-situ. Most fringes are made with cotton and is the first area of the rug to look noticeably dirty. After cleaning they will need to be suspended and exposed to forced air movement in a humidity controlled environment to achieve rapid drying. If the cotton fringe takes too long to dry, then cellulosic browning can become an issue.

Get a Quote

    Please provide an image of each rug with one corner folded over showing the weave / backing. Maximum file size limit: 5MB.

    You can also WhatsApp images if preferred to 07754 893 632.

    Please include all of the above info in your message.

    Oriental Rug Spa - Rug Cleaning
    5.0
    Based on 294 reviews
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    Karen Mason
    18:08 30 Jul 25
    I had three Turkish rugs cleaned and mended, and I’m really pleased with the service. The rugs were picked up from my home and then delivered back to storage, which was perfect as my house is being refurbished. Great communication throughout and very easy to deal with. The rugs look fantastic – highly recommend!
    Anne Weir
    15:04 07 Jul 25
    The service from ORS was very professional and great value. Dan explained how he would treat my rug which has been a centrepiece in my homes for over 25 years. The results were beautiful. The sheen and colours have been restored and the pile is lovely and soft. The turnaround was timely and the premises were pretty straightforward to access. I'm delighted with their service.
    Tracey Camelia-Brice
    14:26 25 Jun 25
    Thank you Oriental Rug Spa for making such a wonderful job cleaning my John Lewis 100% wool duck egg blue rug 3m x 2m.
    Your service was excellent from start to finish the rug was beautifully clean, the pile was totally revitalised and it smelt so fresh again after my Border Terrier had a little accident on it! I would highly recommend your service from my experience.
    Mike stewart
    15:11 05 Jun 25
    Excellent service. The owner was very honest in his appraisal of a large stain on my Afghan rug. It was quite bad and he wasn’t sure it could be 100% cleaned. In the end He did a first class job. I Highly recommend this company. Repairing an oriental carpet isn’t cheap but the care and professionalism invested in a much loved and valuable carpet by Dan is definitely worth the outlay. Mike Stewart
    dorothy walker
    20:43 25 Feb 25
    Thank you for the expert clean up of my wine stained beautiful afghan rug. It’s completely restored and there’s no trace left of the spill. Your communications were very good too!
    Joode Weinhold
    12:02 23 Feb 25
    What an amazing company. They were so excellent and easy to work with. Communication was really superb. We have to say it’s the best service we have had for a very long time. Instructions to wrap up the rug for the collection service was spot on. The rug looks great too and will be down on the floor again very soon.
    We were flooded so there is enough stress and strain around you and to have a well organised company like Dan and his crew at Oriental Rug Spa was a total bonus. Thank you to all of you.
    Beth H
    10:37 06 Feb 25
    Excellent service! My rugs look like new.
    paul strickland
    15:00 27 Jan 25
    I have used Oriental Rug Spa Camberley on several occasions and the team, have on every occasion provided a professional friendly service. My rugs are returned looking almost new and with two dogs and a busy household thats saying something. Thank you
    Would highly recommend
    Yvonne Scott
    11:14 19 Jan 25
    Friendly and professional! Would recommend
    Philip White
    14:02 23 Dec 24
    Very helpful staff, prompt collection and delivery and a good quality outcome.
    What's not to like?

    Rugs We Have Cleaned Recently

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      Afghan Ensi Design Rug
    • Persian Yalameh

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      South Persian Yalameh
    • Persian Tabriz

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      Persian Wool & Silk Tabriz
    • Persian Tabriz

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      Persian Wool and Silk Tabriz
    • Persian Hamadan Runner

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      September 2025

      Persian Wool on Cotton Hamadan Runner
    • Persian Qashgai

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      September 2025

      Persian Qashgai 100% Wool

    Location

    Units 19-20 Helix Business Park, Wilton Road, Camberley, Surrey. GU15 2QT

    Oriental Rug Spa is a division of New Look Carpet Care Ltd
    Reg. in England No. 04384833. VAT No. 879609655

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    • Fibre Protection
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